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How to Get a Wheelchair for Free in New Zealand

How to Get a Wheelchair for Free in New Zealand

Free Government-Funded Mobility Equipment in New Zealand: Who Qualifies & How to Apply

If you’re living with a disability, or caring for an older person who needs a wheelchair or other mobility aids, and you live anywhere in the North or South Island, you may be entitled to free, government-funded mobility equipment to help with daily life. In this guide we explain what’s available, who qualifies, and exactly how to apply.

This is general information to help you get started — the funder makes the final decision on eligibility. At Gilani Mobility we can provide quotes and specifications to support your application, though we are not a registered supplier under these schemes.

 

What Mobility Aids Are Available for Loan?

Through Whaikaha – Ministry of Disabled People, the government provides mobility equipment on loan to eligible people with disabilities. The equipment is intended for people whose disability is expected to last at least six months — including intellectual, physical, hearing, vision or age-related disabilities.

Equipment that may be available on loan includes:

  • Wheelchairs — manual or electric wheelchairs
  • Bathroom and toilet accessibility products — shower stools, raised toilet seats
  • Adjustable and hospital beds
  • Walking frames and walking aids
  • Hoists and transfer equipment
  • Text-to-speech software and other communication devices
  • Smoke alarms and other visual or vibrating alert systems
  • Magnifiers and vision aids
How to Get a Wheelchair for Free in New Zealand
How to Get a Wheelchair for Free in New Zealand 1

Who Is Eligible for Free Mobility Equipment?

To qualify for equipment funded through Whaikaha, you generally need to:

  • Have a disability expected to last six months or longer
  • Be assessed by an EMS (Equipment and Modification Services) assessor who confirms the equipment is needed
  • Be a New Zealand resident eligible for publicly funded health and disability services

The EMS assessor decides what equipment you need and are eligible for, so the assessment is the key step in the process.

What Are the Limitations?

There are some limits on what Whaikaha will fund:

  • Short-term needs: equipment needed for less than six months usually isn’t loaned — you may be able to rent it or borrow from your local hospital instead.
  • Therapy or incontinence equipment is generally not covered.
  • Equipment not recommended by your EMS assessor won’t be funded — the assessment drives what’s provided.
  • Low-cost items (generally under $50) usually aren’t funded, except for children under 16, people in residential care, and people living in hardship.

How to Apply for Free Mobility Equipment

1. Visit the Whaikaha website

The Whaikaha – Ministry of Disabled People website sets out who’s eligible, what’s available, and who the official equipment providers are. It’s the best place to start.

2. Get assessed by an EMS assessor

An Equipment and Modification Services (EMS) assessor will determine your eligibility and what equipment will benefit you most. For example, someone who applies for a manual wheelchair may be assessed as benefiting more from an electric one — or from a different type of support altogether. You can ask your GP, local hospital or an occupational therapist to refer you to a qualified EMS assessor.

3. Receive your equipment

Once you’re assessed and approved, your equipment is supplied through Whaikaha’s official regional providers:

  • Accessable — for people living in Auckland and Northland. Phone 0508 001 002, email info@accessable.co.nz
  • Enable New Zealand — for the rest of New Zealand. Phone 0800 171 981, email enable@enable.co.nz

What About the Disability Allowance?

Separate from equipment funding, the Disability Allowance is a weekly payment from Work and Income (MSD) that helps with the ongoing extra costs of having a disability — such as medical fees, travel to appointments, or extra equipment costs. It’s income-tested, and you’ll usually need a medical certificate from your doctor confirming your disability and its costs. If your mobility needs come with regular extra expenses, it’s worth checking whether you qualify at the Work and Income website.

What If I’m Not Eligible, or Need Something Faster?

Not everyone qualifies for funded equipment, and assessments can take time. If you need equipment sooner, or want something outside what’s funded, buying directly is often quicker and gives you a wider choice. We ship mobility equipment NZ-wide with free delivery, and we’re happy to provide a quote and specifications you can also use to support a funding application. If your need is injury-related, you may also be able to access support through ACC — ask your assessor.

Frequently Asked Questions

Can I get a free wheelchair in New Zealand?

You may be able to get a wheelchair on loan through Whaikaha – Ministry of Disabled People if you have a disability expected to last at least six months and an EMS assessor confirms you need one. The wheelchair is loaned rather than owned by you, and eligibility is decided after assessment.

Who qualifies for free mobility equipment?

People with a disability (physical, intellectual, sensory or age-related) expected to last six months or more, who are assessed by an EMS assessor and are eligible for publicly funded health and disability services in New Zealand.

How do I get a hospital bed for free in NZ?

A hospital or adjustable bed may be funded through Whaikaha if an EMS assessor determines you need one. Speak to your GP, occupational therapist or hospital about an EMS assessment to start the process.

How do I apply for a free mobility scooter in NZ?

Mobility scooters aren’t always funded the same way as wheelchairs — an EMS assessor will advise what mobility equipment you’re eligible for based on your needs. If a scooter isn’t funded, buying directly is an option, and we can help with a quote.

What’s the difference between Whaikaha equipment funding and the Disability Allowance?

Whaikaha funds the equipment itself (on loan, after an EMS assessment). The Disability Allowance is a separate weekly Work and Income payment that helps with the ongoing extra costs of disability. You may be able to access both.

Do I need a medical certificate?

For the Disability Allowance, yes — you’ll generally need a medical certificate from your doctor. For equipment funding, the EMS assessment is the key requirement rather than a certificate.

How long does the process take?

It varies depending on assessment availability and the equipment needed. If you need something quickly, renting or buying directly may be faster than waiting for funded equipment.


Need Mobility Equipment Now?

Whether you’re waiting on an assessment or would rather buy directly, we can help. Browse our range of electric wheelchairs, manual wheelchairs, mobility scooters and home care equipment, all with free NZ-wide delivery — or contact our team for a quote you can also use to support a funding application.

This article is general information only and doesn’t guarantee eligibility or outcomes. Funding decisions are made by Whaikaha, Accessible, Enable New Zealand, Work and Income or ACC. Always check the official sources linked above for current criteria.